244
hits | 1242 Northridge Dr, Erie, CO 80516
1 303 828 0732
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Overview:
1st Class Communications sells both "new" and "refurbished" Norstar systems and phones. What is the difference? We sometimes buy new product from Norstar dealers and companies that have bought too many phones for their needs and then decide to sell them. New phones and control units have never been used, and are still in their original packaging with their original documentation. On the other hand, used equipment is bought by us from companies that go bankrupt, outgrow their systems, or are downsizing and wish to sell their excess equipment. We take used Norstar equipment, fully test it for functionality, take it apart, then thoroughly clean and polish until the equipment looks and performs like new when reassembled. We back both new and refurbished equipment with a full 24-month advance-replacement warranty. What does "advance-replacement warranty" mean? All of our Norstar equipment, whether new or refurbished, is sold with a 24-month advance-replacement warranty. What this means is that if you have a component or phone fail on you within 24 months of the sale, 1st Class Communications will ship you a replacement immediately. After you have received the replacement, simply send us back the defective component. How reliable is refurbished Norstar equipment? Extremely reliable! Norstar equipment has the lowest failure rate of any key telephone system equipment in the industry. According to our warranty statistics, we show a replacement rate of less than 3%. Of course, we... | |
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